PRIVACY POLICY
Privacy Policy
Effective Date: 2026-01-01
Welcome to the website of VelesGroup EOOD (“Company”, “we”, “our”, “us”).
We respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Bulgarian laws.
1. Company Information
VelesGroup EOOD
Rayko Daskalov 68, et. 2, ap. ofis 8
Plovdiv, 4000, Bulgaria
Phone: +39932540245
Email: info@velesgroup.eu
2. What Personal Data We Collect
We may collect and process the following categories of personal data:
Information You Provide
- Name
- Email address
- Phone number
- Company name
- Information submitted through contact forms
Automatically Collected Information
When you use our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Website usage data
- Cookie identifiers
3. Purpose of Processing
We process personal data for the following purposes:
- Responding to inquiries
- Providing consulting services
- Improving website functionality and user experience
- Website analytics and performance monitoring
- Legal compliance and security
4. Legal Basis for Processing
Under GDPR, we process data based on:
- Your consent
- Legitimate business interests
- Performance of pre-contractual measures
- Compliance with legal obligations
5. Cookies and Analytics
Our website uses cookies and similar technologies.
We may use:
- Essential cookies
- Analytics cookies (e.g. Google Analytics)
- Marketing or tracking technologies where applicable
You may manage cookie preferences through your browser settings or cookie banner.
6. Third-Party Services
We may use trusted third-party providers including:
- Website hosting providers
- Analytics providers
- Email communication providers
Such providers may process personal data on our behalf under appropriate contractual safeguards.
7. Data Retention
We retain personal data only as long as necessary for:
- business purposes,
- legal obligations,
- dispute resolution,
- enforcement of agreements.
8. Your GDPR Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent at any time
You may exercise these rights by contacting:
info@velesgroup.eu
You also have the right to lodge a complaint with a supervisory authority.
For Bulgaria:
Commission for Personal Data Protection (CPDP)
9. Data Security
We implement reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or disclosure.
10. International Transfers
If personal data is transferred outside the European Economic Area (EEA), appropriate safeguards will be applied in accordance with GDPR requirements.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Updates will be published on this page with a revised effective date.
12. Contact
For privacy-related inquiries:
VelesGroup EOOD
Email: info@velesgroup.eu
Phone: +39932540245
